Business and finance

Operations Manager resume example

Lead with cost, throughput and quality figures, and the size of the team and budget you ran.

Below: what to put in the summary, six sample bullets with numbers, the skills worth listing, and the mistakes that show up most. The sample resume is a fictional person.

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Sample operations manager resume for Grant Holloway, a fictional person, in the Atlas layout. The names, employers and numbers are invented.

What to put in the summary

Say what you run (a site, a shift, a function), the headcount and budget, and the measures you are accountable for: cost per unit, on-time delivery, safety. The best summaries are one specific result and one specific scale.

Operations manager for a 90-person regional fulfilment centre handling 12,000 orders a day. Seven years in warehouse and logistics, focused on labour planning and getting small, steady gains on cost per order and safety.

Example summary, written for a fictional operations manager.

Sample bullets with numbers

Operations hiring managers want site size, throughput, cost, quality and safety figures. Include the scale first, then the improvement.

  • Led a 90-person site shipping 12,000 orders a day; on-time dispatch improved from 93% to 98.2% over 14 months.
  • Cut cost per order by 7% through a revised shift pattern and a re-slotted pick area, saving roughly $410K a year.
  • Reduced recordable injuries from 9 to 3 in a year with weekly safety walks and equipment checks run by supervisors.
  • Introduced daily 15-minute tier meetings, which cut repeat-error discussion time and raised pick accuracy to 99.6%.
  • Managed a $6.4M operating budget and four shift supervisors, holding spend within 1.5% of plan.
  • Trained and cross-qualified 22 associates across receiving, picking and packing, reducing overtime by 11%.

These numbers are invented to show the shape of a good bullet. Use your own, and leave a number out rather than guess.

Key skills to list

  • Labour planning
  • Process improvement (Lean)
  • KPI management
  • Budgeting
  • WMS (Manhattan, SAP)
  • Safety compliance (OSHA)
  • Vendor management
  • Team leadership
  • Inventory control
  • Root-cause analysis

Include your warehouse or ERP system by name and any improvement certification you actually completed.

Common mistakes

  1. Describing the job as “oversaw daily operations”, which fits every operations role ever.
  2. Leaving out team size and budget.
  3. Listing Lean or Six Sigma terms with no project to show for them.
  4. Forgetting safety figures, which hiring managers in industrial settings look for.

A layout that suits this resume

Margin’s single column and strong left edge give a clear, no-nonsense page, which matches how operations managers want to be read. See the Atlas template, or compare all 22 layouts.

Operations Manager resume questions

How do I move up from supervisor to manager?

Show the scope: budget, headcount of supervisors you led, cross-site responsibilities. Add the measure you were accountable for and how it changed.

Does a Lean Six Sigma belt help?

It helps when backed by a project with savings or error reduction. Without one, the belt alone says little.

Related resume examples

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